Refund Policy
Refund Policy
We want you to love your purchase. If something isn't right, we're here to make it easy.
Eligibility We accept refund requests within 30 days of delivery for items that are:
- Damaged or defective upon arrival
- Significantly not as described
- Lost in transit
How to Request a Refund Email us at [your email] with:
- Your order number
- A photo or video showing the issue
We'll respond within 1–2 business days with a resolution.
Our Refund Process For most issues, we'll issue a full or partial refund directly to your original payment method, no return shipment required. Refunds are processed within 3–5 business days.
Non-Refundable Situations
- Change of mind on delivered orders
- Incorrect address provided at checkout
- Delays due to customs or carrier issues outside our control
Exchanges We don't offer direct exchanges. If you'd like a different item, we recommend placing a new order after your refund is processed.